Rentals are made on a month-to-month basis and can be returned at any point without further obligation or extra fees provided the account is in good standing.

Payments made on rent-to-own instruments are applied towards the purchase of the instrument.

• A 30% discount is available for an early payoff of the instrument provided the account is in good standing.

New and used student line/entry level instruments are available under the rent-to-own program. All instrument rentals are issued on a first-come-first-serve basis.

Note: pay-off time frame varies based on the total cost of the rental instrument

The optional damage and maintenance protection plan is recommended for all instrument rentals to cover basic repairs and general maintenance.

• Routine maintenance –standard wear and tear, including adjustments, tune-ups, and the replacement of felts, corks, and springs for band instruments. Tuning, seam repairs, bridge and soundpost adjustments for orchestral instruments.

• Theft – if the instrument is stolen from a secured location, provided there is clear evidence of forcible entry. Please file a police report within 48 hours of the incident and provide a copy to our office for review.

• Fire & water damage – instruments damaged in documented fire or flooding incidents.

• Accessories – mouthpieces, ligatures, reeds, strings, bow hair and cleaning supplies

• Specialty services – deep cleanings for woodwind instruments

• Specific scenarios – loss, abandonment, malicious damage, irreparable damage, environmental damage due to improper storage.

Exchanges are available within the student line/entry level instruments. Exchanges cannot be transferred from one student to another. Exchanges are available on active rentals only. Fully paid off instruments cannot be exchanged.

For band instruments

• Exchanges are possible after 6-months of established rental credit with no past-due balances under the rent-to-own agreement.

• Price of exchange instrument must be the same or higher than the existing rental instrument.

  • Price difference will extend the payoff time on the original rent-to-own agreement. Monthly fee may change by type of instrument being exchanged into.

  • A used band instrument can be exchanged for:

    • Another used instrument of the same or different kind (used trumpet to used trumpet, or used trumpet to used saxophone)

    • A new instrument of the same or different kind (used trumpet to new trumpet, or used trumpet to new saxophone)

  • A new band instrument can be exchanged for:

    • A used or new instrument of a different kind (new trumpet to used saxophone, or new trumpet to new saxophone)

  • A new band instrument cannot be exchanged for:

    • A new band instrument of the same kind (new trumpet to new trumpet)

For orchestral instruments

• Exchanges are possible after 6-months of established rental credit with no past-due balances under the rent-to-own agreement or by the size requirements of the player.

• Price of exchange instrument must be the same or higher than the existing rental instrument.

• Price difference will extend the payoff time on the original rent-to-own agreement. Monthly fee may change by type of instrument being exchanged into.

• A used orchestral instrument can be exchanged for:

  • Another used instrument of the same or different kind (used violin to used violin, or used violin to used cello)

  • A new instrument of the same or different kind (used violin to new violin, or used violin to new cello)

• A new full-size orchestral instrument can be exchanged for:

  • A used or new instrument of a different kind (new violin to used cello, or new violin to new cello)

• A new full-size orchestral instrument cannot be exchanged for:

  • A new full-size orchestral instrument of the same kind (new full-size violin to new full-size violin)

• Avoid being charged for the following month, instruments must be returned on or before the agreed-upon due date. No refunds will be issued for instruments returned after this date.

• Please make sure your instrument rental includes its accompanying accessories in good condition to avoid replacement charges upon return:

  • Woodwinds – mouthpiece, cleaning rod, neck strap, ligature, mouthpiece cap.

  • Brass – mouthpiece, cleaning rod (select trombones)

  • Strings – bow, bridge, strings

  • Percussion – drum sticks, instrument stands, mallets, practice pad